Every home owner can relate to the sense of helplessness you feel when your washing machine or dryer stops working and you need appliance repair. Do a little research first to save yourself some time and headaches when looking for a repair shop.
Start by getting online and searching for possible service centers in your local area. Great companies will normally have a website setup which will tell you everything about them and help you in making a decision.
How long has the company been in business? If they’ve been around for a fair amount of time chances are they’re doing something right. Of course this is no guarantee but it is a very good sign.
Call the company and talk to a real person. If the staff are polite and professional that’s a good sign. You’ll be amazed at how much you can learn simply by making a phone call. Look for friendly and helpful personnel.
There’s nothing better than a testimonial from a third party which has no ties to the company. When consumers take the time to write something positive about a service company that means they had a great experience. It’s just like a reference so always consider a positive testimonial as a plus for the company.
Certification is also vital. Don’t forget to ask if the companies technicians have been to school and are certified to work on your particular appliance. Most people forget to ask this very important question. Doing so will also put you at ease knowing you have someone qualified working on your stuff.
Don’t forget to ask about discounts and coupon offers too. Unfortunately some appliance repair companies won’t give you these type of breaks unless you ask for them outright, so always ask.
How much is the service going to cost? Most appliance repair companies have a call-out, or house call charge just for coming out to your home. Find out what the charges will be as well as parts and hourly rates.
It’s fair to say that most companies will offer you a warranty on their service work but don’t simply assume this is true. Ask. When you get a guaranty in writing it will put you ease knowing that if the repair didn’t work you’re covered.
At some point every home owner is going to be faced with the problem of a broken appliance, whether it’s a refrigerator, oven or washing machine. When you need appliance repair be sure to follow some of these guidelines when picking a service company.
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